• Suppliers and outsourcing risks

Risk Test measure (section number/s)
Bankruptcy of supplier threatens continuity of business process. 5.1.3, 5.5.5
Supplier shuts down the service (for example, in the case of conflict). 5.1.3, 5.5.5
There is ambiguity in the contract about the following:
– Continuity
– Performance
– Security
– Defects
– End of contract
5.1.3, 5.4.6
5.1.3, 5.7
Customer is dependent on one supplier (vendor lock-in). 5.1.3
There are multiple suppliers (multivendor) who shirk responsibilities toward each other. 5.1.3
Supplier does not support the correct functioning of the service with test results. 5.1.3
There is no test set available to determine the correct functioning of the service. 5.1.3, 5.4.5
Service ownership is handed over to another party. 5.9.1